SPECIAL BOOKING CONDITIONS
Staying in the Les Chalets de la MARGERIDE*** Residential Leisure Park implies acceptance of these conditions, as well as acceptance of the provisions of the internal regulations with the commitment to comply with them.
RENTALS
In high season rentals (months of July and August) are for whole weeks, from Saturday from 4 p.m. and end the following Saturday at 10 a.m. The price includes an electricity consumption package of 4 KWh per day and 500 liters of water per day, and per accommodation. Any consumption supplements must be paid on site at the end of your stay. In low and mid seasons (all year round except July and August), the Arrival and departure days are free for a minimum stay of 2 nights. Accommodation is available from the first day of stay at 4 p.m., until the last day of stay at 10 a.m.The price does not include any fixed charges which must be paid on site at the end of the stay, depending on actual consumption. In all cases: - an inventory is carried out on arrival and departure. - cleaning of the accommodation is the responsibility of the tenant. The premises must be returned clean and in the initial tidy condition. Final cleaning services can be offered to you at a rate available at Reception. - the tenant undertakes to enjoy the rental in a peaceful manner, within the framework of use in accordance with the description of the premises and in strict compliance with the INTERNAL REGULATIONS in force for the village. The rental is concluded with the initial reserver, without the possibility for the latter to transfer the contract to a third party, natural or legal person, without prior written agreement from the reservation department.The rental is concluded for a period whose duration is precisely defined and the presence in the premises at the end of the stay cannot in any case constitute any priority or a possible right to remain in the premises, and the stay cannot exceed the duration initially planned, without the agreement of the Reservations department.
BAIL
A deposit of 300 euros (three hundred euros) per chalet will be required upon your arrival. This deposit guarantees the breakage or disappearance of equipment as well as the cleanliness of the accommodation upon your departure. It will be returned to you at the end of your stay or within a period which cannot exceed one month following the end of your stay, after possible deduction of broken or missing equipment and the costs of restoring the premises. In the event of unclean accommodation upon your departure, a flat rate of 60 euros (sixty euros) will be retained for cleaning costs.

INSURANCE The tenant is required to insure the premises entrusted or rented to him.Their main residence contract may provide for an extension of ""vacation rentals"". The service provider draws the customer's attention to the possibility of taking out insurance covering the consequences of cancellation of the stay following certain causes, and the need to be able to present valid insurance guaranteeing them in terms of civil liability. Please note that the parking spaces made available to tenants are non-private, free, but are not guarded and that parking is therefore under the responsibility of the user. The user is also advised to request from their insurance an extension of the ""theft and vehicle damage"" guarantee for the duration of the stay.
PROFESSIONAL CIVIL LIABILITY INSURANCE
SARL Les Chalets de la Margeride has taken out insurance with AXA Assurances for 7,622,450.90 euros per year of insurance and per claim for bodily injury, and 990,918.61 euros for material and immaterial damage. combined, policy No. 348770406584 B, in order to cover the consequences of Professional Civil Liability that it may incur.
STAY RULES
The price of the stay is to be paid under the following conditions:
-25% deposit upon booking, or the entire amount if the booking is made less than one month before the start
stay,
-the balance is 75%, no later than 30 days before your arrival in the village.
After this period, if your payment has not reached us, your reservation will be considered canceled, and the cancellation conditions indicated below will be applied. In the event of rental unavailability for all periods corresponding to your choice, the reservations department will return your deposit.
DELAYED ARRIVAL OR EARLY DEPARTURE
In the event of late arrival or early departure, compared to the dates mentioned on your reservation voucher, no refund will be made.

NO SHOW AT THE VILLAGE . Beyond 48 hours without news of your arrival, we will dispose of your accommodation and the cancellation conditions indicated below will be applied.

CANCELLATION Any cancellation of a reservation must be notified by registered letter or telegram addressed to the reservation service.
Any cancellation requested by the customer, whatever the reason, will result in the deduction of possible administrative and insurance costs in addition to the costs collected according to the following conditions
- more than 30 days before the start of the booked stay: the full amount paid as a deposit, i.e. 25%, will be acquired by the service provider

- less than 30 days before the start of the booked stay:

:- between 30 days and 15 days: 50% of the price of the stay will be acquired from the service provider

-less than 15 days before: 90% of the price of the stay will remain with the service provider

.- no-show : 100% of the price of the stay will remain with the service provider.

ANIMALS
All pets are subject to an additional charge. Prior agreement must be obtained at the time of booking for the possible presence of any animals within the Park. Dogs must be kept on a leash. The tenant undertakes to strictly respect hygiene measures and to ensure the calm of the residents. The vaccination certificate must be presented upon arrival at the Park. Anti-rabies vaccination is obligatory.
COMPLAINTS
Any possible dispute arising over the inventory of the premises or disagreement with the descriptive condition must be submitted to the reservation department within 2 hours, with the exception of the state of cleanliness, which must be noted upon taking possession of the premises.Any complaint relating to a stay must be notified within eight days following the end of the stay, necessarily by registered letter with acknowledgment of receipt addressed to the reservations department. Claims possibly involving damage or civil liability insurance can only be accepted when they have been declared to the Reception service before the end of the stay. After the above deadlines, no complaints can be taken into consideration.
PERSONAL ITEMS
The service provider declines all responsibility in the event of loss or theft of personal effects left unattended in the Park, residences, or common areas.

GENERAL RESERVATION CONDITIONS Articles 95 to 103 of Decree No. 94-490 of June 15, 1994 Article 95
Subject to the exclusions provided for in the second paragraph (a and b) of article 14 of the aforementioned law of July 13, 1992, any offer and sale of travel or stay services gives rise to the submission of appropriate documents which meet the rules defined by this title. In the event of the sale of air transport tickets or regular line transport tickets not accompanied by services linked to this transport, the seller issues to the buyer one or more passenger tickets for the entire journey issued by the carrier or under his responsibility. In the case of transport on demand, the name and address of the carrier on whose behalf the tickets are issued must be mentioned. Separate invoicing of the various elements of the same tourist package does not relieve the seller of the obligations imposed on him by this title.Article 96Prior to the conclusion of the contract on the basis of a written medium, bearing its company name, its address and the indication of its administrative authorization to exercise, the seller must communicate to the consumer information on prices, dates and the other elements constituting the services provided during the trip or stay, such as:1 - The destination, the means, characteristics and categories of transport used, 2 - The mode of accommodation, its location, its level of comfort and its main characteristics, its approval and its tourist classification corresponding to regulations or uses of host country,3 - The meals provided,4 - The description of the itinerary when it is a circuit,5 - The administrative and health formalities to be completed in particular in the event of crossing borders as well as their deadlines of accomplishment,6 - Visits, excursions and other services included in the package or possibly available at an additional cost,7 - The minimum or maximum size of the group allowing the trip or stay to be carried out as well as, if the realization of the trip or stay is subject to a minimum number of participants, the deadline for informing the consumer in the event of cancellation of the trip or stay, this date cannot be set less than 21 days before departure,8 - The amount or percentage of the price to be paid as a deposit upon conclusion of the contract as well as thepayment schedule for the balance,9 - The terms of price revision as provided for in the contract pursuant to article 100 of this decree,10 - The cancellation conditions of a contractual nature,11 - The cancellation conditions defined in articles 101,102 and 103 below; 12 - Details concerning the risks covered and the amount of guarantees taken out under the insurance contract covering the consequences of the professional civil liability of travel agencies and the civil liability of associations and non-profit organizations and local tourism organizations,13 - Information concerning the optional subscription of an insurance contract covering the consequences of certain cases of cancellation or an assistance contract covering certain particular risks, in particular repatriation costs in the event of accident or illness.
Article 97 Prior information given to the consumer binds the seller, unless in this information the seller has expressly reserved the right to modify certain elements.The seller must, in this case, clearly indicate to what extent this modification can be made and on what elements. In any case, modifications made to the prior information must be communicated in writing to the consumer before the conclusion of the contract.Article 98The contract concluded between the seller and the buyer must be written, drawn up in duplicate, one of which is given to the buyer, and signed by both parties. It must include the following clauses: 1 - The name and address of the seller, his guarantor and his insurer as well as the name and address of the organizer, 2 - The destination or destinations of the trip and, in case of split stay, the different periods and their dates,3 - The means, characteristics and categories of transport used, the dates, times and places of departure and return,4 - The mode of accommodation, its location, its level of comfort and its main characteristics, its tourist classification under the regulations or customs of the host country.5 - The number of meals provided, 6 - The itinerary when it is a circuit, 7 - The visits, excursions or other services included in the total price of the trip or stay, 8 - The total price of the services invoiced as well as the indication of any possible revision of this invoicing under the provisions of article 100 below, 9 - The indication, if applicable, of the fees or taxes relating to certain services such as landing, disembarkation or boarding taxes at ports and airports, tourist taxes, when they are not included in the price of the service(s) provided;10 - The schedule and terms of payment of the price, in any case, the last payment made by the buyer cannot be less than 30% of the price of the stay and must be made when submitting the documents allowing the realization the trip or stay,11 - The special conditions requested by the buyer and accepted by the seller12 - The terms according to which the buyer can submit a claim to the seller for non-performance or poor performance of the contract, a claim which must be addressed as soon as possible, by registered letter with acknowledgment of receipt to the seller, and reported in writing, possibly, to the organizer of the trip and the service provider concerned,13 - The deadline for informing the buyer in the event of cancellation of the trip or stay by the seller in the event that the completion of the trip or stay is linked to a minimum number of participants, in accordance with the provisions of 7° of article 96 above14 - Cancellation conditions of a contractual nature15 - The cancellation conditions provided for in articleskeys 101, 102 and 103 below16 - Details concerning the risks covered and the amount of guarantees under the insurance contract covering the consequences of the seller's professional civil liability17 - Information concerning the insurance contract covering the consequences certain cases of cancellation taken out by the buyer (policy number and name of the insurer) as well as those concerning the assistance contract covering certain specific risks, in particular repatriation costs in the event of accident or illness, in this case, the seller must provide the buyer with a document specifying at least the risks covered and the risks excluded;18 - The deadline for informing the seller in the event of assignment of the contract by the buyer19 - The commitment to provide the buyer in writing, at least ten days before the scheduled date of departure, the following information:a)the name, address and telephone number of the seller's local representation or, failing that, the name, address and telephone number of local organizations likely to help the consumer in the event of difficulties or, failing that, the telephone number allowing you to urgently establish contact with the seller. b) for trips and stays of minors abroad, a telephone number and an address allowing direct contact to be established with the child or the person responsible for their stay on site. Article 99 The buyer may assign his contract to a transferee who fulfills the same conditions as him to carry out the trip or stay, as long as this contract has not produced any effect. Unless stipulated more favorably to the transferor, the latter is required to inform the seller of his decision by letter registered with acknowledgment of receipt no later than seven days before the start of the trip. When it comes to a cruise, this period is extended to fifteen days. This transfer is not subject, under any circumstances, to prior authorization from the seller.Article 100When the contract includes an express possibility of price revision, within the limits provided for in Article 19 of the aforementioned law of July 13, 1992, it must mention the precise methods of calculation, both upwards and downwards, price variations, and in particular the amount of transport costs and related taxes, the currency(ies) which may have an impact on the price of the trip or stay, the part of the price to which the variation applies, the rate of the currency(ies) used as a reference when establishing the price appearing in the contract. Article 101 When, before the departure of the buyer, the seller finds himself obliged to make a modification to one of the essential elements of the contract such as a significant increase in the price, the buyer may, without prejudice to recourse for compensation for damage possibly suffered, and after having been informed by the seller by registered letter with acknowledgment of receipt:- either terminate the contract and obtain without penalty the immediate reimbursement of the sums paid, - or accept the modification or replacement trip proposed by the seller, an amendment to the contract specifying the modifications made is then signed by the parties, any reduction in price is deducted from any sums remaining due by the buyer and if the payment already made by the latter exceeds the price of the modified service, the overpayment must be returned to him before the departure date. Article 102 In the case provided for in article 21 of the aforementioned law of July 13, 1992, when before the buyer's departure, the seller cancels the trip or stay, he must inform the buyer by registered letter with acknowledgment of receipt; the buyer, without prejudging any recourse for compensation for damage possibly suffered, obtains from the seller immediate reimbursement and without penalty of the sums paid, the buyer receives in this case compensation at least equal to the penalty he would have incurred if the The cancellation was made by him on that date.The provisions of this article in no way prevent the conclusion of an amicable agreement having as its object the acceptance, by the buyer, of a substitute trip or stay proposed by the seller.Article 103When after the departure of the buyer, the seller finds it impossible to provide a preponderant part of the services provided for in the contract representing a significant percentage of the price paid by the buyer, the seller must immediately take the following measures without prejudging recourse for compensation for damage possibly suffered:- either offer services in replacement of the planned services, possibly bearing any additional price and if the services accepted by the buyer are of inferior quality, the seller must reimburse the price difference upon his return, - or if he does not may offer no replacement services or if these are refused by the buyer for valid reasons, provide the buyer with transport tickets at no extra cost to ensure his return under conditions that can be deemed equivalent to the place of departure or to another location accepted by both parties.